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Help Center5 Years Warrenty Led Luminaire,hot Sale Warehouse Led Luminaire
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1.Massive radiation fins:using 6030 aluminum,the aluminum contain of 99.6%.good thermal conductitive, corrosion resistance
2.Professional light distribution:reflection cup choices are available with angles such as 10°, 25°,60°,100°,120° to meet the need for professional light distribution and extensive scope of application
3.High purity aluminum reflector:with anodizing and polishing,high purity aluminum reflectors
4.Lighter and smaller
Q1. Can I have a sample order for led luminaire?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A:Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than
Q3. Do you have any MOQ limit for led luminaire order?
A: Low MOQ, 1pc for sample checking is available
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for led luminaire?
A: Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on led luminaire product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q7: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q8: How to deal with the faulty?
A: Firstly, Our led luminaire products are produced in strict quality control system and the defective rate will be less
than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity. For
defective batch products, we will repair them and resend them to you or sent new products/components to you or we can discuss the solution including re-call according to real situation.
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