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Help CenterSamway Hottest Selling Self Balance Hoverboard G1 10 Inches One Wheel Skateboard Hoverboard
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We proudly say we have a enegetic sales,marketing and technical wing to clarify your doubts and questions.We ae always ready to serve you.
SAMWAY TEAM, always take the Samway robot's users as the first thing to think about.
Altruistic principle is SAMWAY's soul, which be proceed in the whole business.
7*24hours: tech at is the email address for the service of selled products.
7*24hours: business at is email address for the service of business contacts.
We are best because
- We have all the necessary Certifications for our products models such as CE,EMC , ROHs, PAHs, UL for charger, Factory audit report and CE, Intertek test reports which can be provided on demand.
- We provide best quality along with the after sales services and online customer support to the clients.
- We are using the best available (Mostly Fairchild company USA) ICs, Transistors and Control units,Sensors and also protection board for the battery in our product.
- We provide customer focused services to fulfill our customers' demands by providing the customized product meeting their requirements.
Ningbo Samway Robot Technology Co., Ltd., which is located in Ningbo city high tech Development Zone, 20 kilometers to Ningbo port for shipment; 3 hours by car to Shanghai city, where Samway does good researching, designing for fashion, which growing rapidly in the field of intelligent electronics with heart beat customer experience.
When everyone has a mobilephone connect the internet , we knew that a new world began. Samway team started to think and to research, "Let's Driving the Future" which lead us to make Samway - a robot be your partner for sports, entertainment, games, fitness and transportation with good customer experience. And Samway's mission is to guide the sports, entertainment and fitness fashion.
"Passion to win" is the spirit of Samway Robot Teamwork, which does the research and development in the field of IC chips software controlling work in electric information, in the application of micro electric gyroscope and acceleration sensors and strongly in motor driving and machinical processing; and also had 3D printing machine for die cast processing.
SAMWAY already has a number of invention patents, products and has passed the international certification such as CE, ROSH, EMC, the company management in strict accordance with the ISO9001 standards, to provide customers with high quality service and competitive products.
Samway team took “Understanding, Sharing and Thanksgiving” as company's principle. Everyone love to work and be respected by workmates; then we had many business partners in the world. In past one year, Samway Robot products
been exported to more than 10 have countries in the world, and has a good market reputation,
such as the German, UK, Canada, USA, Middle East and Australia.
SAMWAY has always followed the "altruistic principle" to every customer, every order and
each partner.
Enjon Samway ! Passion to win, SAMWAY!
Contact us
Ningbo Samway Robot Technology Co,Ltd.
Add.: 777 Zhongguan West Road Zhenhai District Ningbo China.
Mob: 0086 136 45743770
Shani@samwayrobot dot com
1.Q: Did the robot make balance by itself? How to make balance?
A: Yes, when the gyroscopes start working, then the two powerful wheels would keep the vehicle balancing, when you stand on it. Don't be nervous or screaming.
2, Q: How to stop the robot? What is the max speed?
A: By put the weight back, the gyroscopes lead the wheels would back-run and then stop the robot. The max speed is 18 km per hour.
3, Q: How much time on one charge ?
A: A full charge takes1-2 HOURS.
4, Q: Full power endurance mileage and time is the number ?
A: The full power of endurance mileage of about 15-18 km , the life time of about 2-3 hours .
5, Q: Riding in those places ?
A: Yes, on the ground than the flat, solid obstacle fewer indoor and outdoor driving, avoid to the rivers, swimming pools, lakes.
6, Q: The robot failure after being given on how to handle ?
A: Please shut off immediately , and then contact your local dealer or Ningbo Samway Robot Technology Co., Ltd. pulse service network for processing.
7, Q: The robot warranty and after-sales service
A: The robot warranty 12 months ; after 12 months, contact your dealer for the spare parts maintenance replacement or for services.
8, Q: The robot had a quality certificate? Where you did the testing?
A: Yes, we had EMC CE certificate by through the firm Intertek testing lab, which did the electrical products testing for European Union market for years.
9, Q: Can I get some samples?
A: we offer sample for quality check. Considering electric bike as big item with certern value,we don't offer free sample and transportation fee is not contained in sample price .
10, Q: Do you have the products in stock?
A: we do have product in stock for demenstic market,it may not suit your demand.
11, Q: What’s the delivery time?
A: It usually takes about 15 working days. But the exact delivery time might be different for different orders or at different time.Once we confirmed all detail of order, we'll put all source into it.
12, Q: Can I mix different models in one container?
A: Yes, different models can be mixed in one container
13, Q: How does your factory do regarding quality control?
A: Quality is priority. Every product will be fully assembled and carefully tested before it's packed for shipment.
14, Q:Where are we?
A: Ningbo China
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