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Help Center2015 Good Price Hot Sale Aluminate t8 Led Tube 1.2m 18w Led Tube Lighting
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Product packaging process:
First, check whether the appearance of the product problems and flaws. Production sector in question returned checks
Second, using the test tool, test products again
Third, cleaning product
Fourth, according to customer requirements packaging content packaging.
Fifth, inspect the shipping carton intact.
Sixth, into finished goods warehouse, waiting for shipment.
Seventh, before shipment, sampling again.
Shipping:
1. Payment term: T/T 30% deposit after order confirmed, the balance after goods ready before shipping . or L/C , or Western Union for small amount .
2. Lead time : normally in 5~10 days after deposit received .
3. Sample policy : Samples are always availble for each model . Samples can be ready in 3~7 days once payment received .
4. Shipping port: Zhongshan , China
5. Discounts : We offer discount for big quantity.
1) Self-owned factory and stable production capacity 500,000pcs per month.
2) Standards comply with international standards and also know different markets quite well
3) Prompt delivery time.
4) Many years OEM experience.
5) Strong design and develop ability. We not only can make product as the customer’s request,also can develop many new items every year, We have over 6 patent for our products.
Q1: What is the Warranty for the lamps?
For the lamps,we have 2——3 years warranty.If any quality problems on our side occured in this period ,we will take on the shipping cost and replacement.
Q2: What is colour temperature?
Newshine's LED Lighting offer lamps in warm, natural,pure and cool white with colour temperatures measured in Kelvin (K). The lower the colour temperature is, the warmer the light given by the LED:
- Warm white = 2700K-3200K
- Natural white = 4000K-4500K
- Pure white = 5000K-5500K
- Cool white = 6000K-6500K
Q3:: What is CRI?
CRI is a figure which feedback the real objects colors.Higher CRI with higher cost.For LED tubes,the CRI is mostly 70-75Ra,and 80Ra with higher cost.But there are some suppliers write a high data to attract clients,please note.
Q4:Is there cheap shipping cost to import to our country?
For small order,express will be best.And for bulk order,sea ship way is best but take much time.
For urgent orders,we suggest via air to airport plus our ship partner send to your door.
Q5:Can we get support if we have our own market position?
Please inform us your detailed mind on your market demand,we will discuss and propose helpful suggestion for you,to find the best solution for you.
Q6:What are your market reach throughout the region?
Our Markets around the world in evert corner, we gave seven years of experience in foreign trade, we have worked with us inevery country‘s buyers, producers abd distributors to reach more than 20,000
Q6:What is your main product line is made?
We mainly produce led application classes and industrial lighting fixtures. Including daily life indoor lighting and outdoor lighting.(led bulb,led downlight,led flood light,led panel light,led spot light,led strip light,led tube,more.And we also provide high quality T5 fluroescent fixture and grille light
Q7:Your factory or trading company?
We are a factory, we provide OEM services. Some famous foreign supermarkets and we often collaborate.
Q8: You have the ability to do independent research and development?
Our engineering department has 4-5 people, we have the research and development capabilities. We also collect regularly each customer feedback, product improvement and new product development. We also hold monthly new product launches.
Q9:If I have a question I would like advice on how to contact you?
You can sns platform or directly through major inquiry and send e-mail to consult us. Look for our logo.
Q10: What will you provide services?
If you do not mind, you can tell us the following information, you are factories, wholesalers, purchasing, dealers, consumers or do engineering, design, or home. We can provide a detailed explanation to you. You will also patiently answered every question. We have established a customer complaint side, if you are not satisfied with our service, you can directly tell us via e-mail or telephone. We answer all questions for you. Thank you!
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