DX4 print head DX4 water based print head for Roland printer

How to order?

Step1.    After making clearly every details with our sales, please confirm orders to us.

 We will send you a proforma invoice ( PI),before sending the PI,pls provide your informations, such as Company name , delivery address , post code ,tax number , tel.no and person name

Step2.     Send payment T/T or West union or MoneyGram accroding to the PI and send back us the bank slip,if you have problem of payment,pls feel free to contact us,we will figure it out.

Setp3.We will delivery by fedex/DHL/UPS/TNT within 1-2 days upon payment arrival.for ink and machine,we will ship by sea or by air as per your instruction.

Delivery Time: Spare parts and print head have large stock,the machine and ink is 3-7days,the Spare parts and printhead is 1-2 days,

If you need to buy more goods, but the price is not very cheap, or do not find in our store, please contact us!

1.Q:The print head is brand new and origin?

  A: All the print head Signprint sell is 100% brand new and origin.

2.Q: The print head have warranty?

   A: All the print head we ensure you that 100% brand new and original.since print head is consumable parts,so no warranty,but if you suffer from problem during installation,just feel free to contact us,we will help you figure it out.

3.Q:What kind of shipping method available ?

  A:DHL / UPS / FedEX / EMS / China post for your choice

4.Q:If goods be broken during shipment ,what should I do ?

   A:Please provide us pictures ,We will check it and solve it .

5.Q:If I buy the goods and don't know how to use it ,what should I do ?

A:Please feel free to contact us ,we have prifessional engineer to teach you how to use it .

• Warranty
• 1. All products have been checked and packaged in good condition before dispatch.
• 2. All products have 3months warranty. Printhead and consumable parts is not included like filter,pump,encoder strip etc,pls check with us if any doubts.
• 3. if you are not satisfied with our product and service. Please contact us first before giving a non positive feedback or dispute. we will try to our best to solve the problems. 

• Shipment
• 1. Item will be shipped within 1-3 business days.
• 2. Delivery Time: Spare parts and print head have large stock,the machine and ink is 3-7days,the printhead is 1-2 days,
• 3. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible.

• Customer Services
• 1. We guarantee that all our items are "as stated" in their descriptions.
• 2. Our products are direct from factory, there is no middle man to make sure you get the goods with same quality but lower cost.
• 3. We have professional technical team to support you If you have any questions please contact us.